Customer Success Manager III

Customer Success Manager III (Remote/Teleworker) focused on supporting customers in California by guiding adoption and consumption of HPE solutions, delivering post-sales relationship management, onboarding through activation, and driving value realization and account growth across as-a-service offerings. Responsible for identifying opportunities to expand HPE portfolio within customers, ensuring a high-quality customer experience and advocating for customer outcomes throughout the journey, from onboarding to ongoing success and advocacy. Includes collaboration with account teams to understand objectives, prioritizing initiatives, and enabling successful consumption outcomes and workload-led value. Emphasizes the role’s post-sales engagement, proactive guidance, and delivering an outstanding customer experience that contributes to increased revenue outcomes and loyalty. The role is aligned with HPE’s culture of inclusion, development, and flexible work arrangements in the California area.