Customer Success Manager - Enterprise

Role drives growth for Payoneer’s enterprise eCommerce clients by managing key relationships, enabling upsell and cross-sell, and shaping go-to-market initiatives. Responsibilities include overseeing existing client relationships, proactively strengthening partnerships, developing value propositions to address client needs, collaborating with analytics to execute growth plans, ensuring high user health, coordinating day-to-day operations, scaling the team, and cross-functional collaboration to deliver tailored business solutions. The role also involves representing Payoneer at industry forums and driving events to raise awareness. Fluent in English and Mandarin with strong communication, data analysis, and MS Office skills is expected.