Customer Success Manager, Enterprise
$95,000–$100,000 year
Hybrid · New York City, New York, United States
New York City, New York, United StatesHybridFull Time$95,000–$100,000 yearMid LevelBachelors DegreeReal Estate SoftwareUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Industry
Real Estate Software
Job Summary
Enterprise CSM at Dealpath manages a book of 30–40 enterprise accounts, drives adoption and value, leads QBRs/EBRs, owns renewals end to end, identifies upsell opportunities, and acts as the voice of customers to product, engineering, and sales, while developing CRE expertise and staying aligned with the AI roadmap.
Required Qualifications
- 1.5–4 years as a CSM or Client Success Manager at a B2B SaaS company — direct account ownership
- Proven renewal and upsell experience — end to end
- Enterprise account experience — multi-year contracts and executive-level stakeholders
- QBR/EBR experience — comfortable leading data-driven business reviews
- Clear, polished communicator — skilled at building credibility with C-suite stakeholders including CIOs and Heads of Acquisitions
- Excel/Google Sheets proficiency — you'll use it regularly
- Curiosity about AI
- Bachelor's degree or equivalent experience
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.