Customer Success Manager

Guide attendees through the full event lifecycle, from selecting packages to post-event resource access. Provide real-time technical support and answer questions during virtual or in-person events to ensure smooth experiences. Assist clients in choosing appropriate event packages and equip them with tools for ongoing learning and actionable insights. Collect feedback and help attendees continue growing through the platform. This role requires 2+ years of event support experience, strong communication skills, and comfort with CRMs and event platforms. The position is remote for female candidates based in the Philippines.