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Lumafield8 months ago

Customer Success Manager - Aerospace & Defense

$100,000–$130,000 year

Remote · San Francisco, California, United States or Cambridge, Massachusetts, United States

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown

Job Summary

Lumafield seeks a Customer Success Manager with aerospace and defense experience to drive customer outcomes and strategic growth, owning the customer lifecycle from onboarding to renewals, and leveraging technical and business acumen.

Required Qualifications

  • 8+ years of experience in engineering or manufacturing
  • Familiar with business models, products, and manufacturing processes in aerospace and defense
  • Knowledge of common standards such as AS9100
  • Excellent verbal and written communication skills
  • Ability to independently create and deliver executive level presentations

Desired Qualifications

  • MBA or equivalent business experience
  • Project or program management experience

Additional Requirements

  • No discrimination based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status.
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$100k – $130k / yr

Customer Success Manager - Aerospace & Defense · Lumafield

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