Customer Success Internship (m/w/d) - Software Startup

Accompany new customers through onboarding, create training materials like tutorials and FAQs, and evaluate customer feedback from conversations and surveys. Analyze customer journey data to identify optimization opportunities while supporting daily operations as a reliable point of contact for Sales, Support, and Product teams. This internship offers full-time hours in Berlin with an on-call rotation, providing early access to all areas of a rapidly growing SaaS startup that has quadrupled in size over the last two years.