Customer Success Intern, 6-month (German-Speaker)
On-siteMunich, Bavaria, Germany
Munich, Bavaria, GermanyOn-siteFull TimeEntry LevelMasters DegreeLarge
Full TimeEntry LevelMasters DegreeLarge
Job Summary
Manage a portfolio of retail eCommerce partners across the DACH region by monitoring performance metrics, analyzing trends, and preparing business reviews. Identify opportunities to improve retailer satisfaction and collaborate with cross-functional teams on strategic discussions regarding growth and new solution adoption. Assist in market research, competitive analysis, and process improvement projects while documenting operational excellence initiatives. This 6-month full-time internship is based in Munich, Düsseldorf, or Berlin for candidates fluent in German and enrolled in a relevant degree program.
Required Qualifications
- Currently enrolled in a Bachelor's or Master's degree program
- Available for a full-time, 6-month internship
- Based in Munich, Düsseldorf, or Berlin
- Fluent in German
- Comfortable communicating in English in a professional environment
- Interest in Customer Success, Account Management, Retail Media, eCommerce, Digital Advertising, or AdTech
- Strong analytical mindset with the ability to interpret data and derive meaningful business insights
- Organisational skills with strong attention to detail and the ability to manage multiple priorities
- Comfortable working with cross-functional teams in a fast-paced and international environment
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