Customer Success Engineer

Job Summary

Required Qualifications

• •Must be legally authorized to work in the United States without the need for sponsorship
• •Must be at least 18 years of age or older
• •Successfully passes all applicable general pre-employment testing including but not limited to: background check, pre-employment drug screening, pre-employment fit tests, pre-employment aptitude and/or competency assessment(s)
• •Daily, predictable attendance
• •Bachelor of Science in Engineering, or equivalent technical field
• •4+ years of hydraulic fracturing experience, preferably with electric and/or turbine activities
• •Prior business development experience, in-house experience, and/or leadership training
• •Strong interpersonal communication, desire to build and maintain relationships
• •Proficient use of Microsoft Office, digital tools, apps, and other advanced software
• •Desire and ability to innovate, both internally and in our partnerships
• •Lead collaboratively with influence to accomplish key initiatives
• •Self-motivated and ability to work independently
• •Ability to effectively multitask and pay attention to detail
• •Strong verbal and written communication skills
• •Effective competency of and communication via Teams
• •Ownership of the communication between EVO and respective partner(s)
• •Must be able to lift 25 lbs independently
• •Work hours may include or includes early morning, late evenings, and weekends, depending on business necessity

Desired Qualifications

• •Travel Required: 25% - 75%
• •Location: Remote, Office: EVO & Client
• •Work at one of EVO offices (Houston, Midland, Pittsburgh, etc.)
• •Work at one of EVO client/partner offices (San Antonio, Dallas, Pittsburgh, Houston, etc.)
• •Work on-site as required; ensure all pre-requisites in place (including safety requirements)
• •EVO Office: Work at one of EVO offices (Houston, Midland, Pittsburgh, etc.)
• •Client Office: Work at one of EVO client/partner offices (San Antonio, Dallas, Pittsburgh, Houston, etc.)
• •EVO Jobsite: Work on-site as required; ensure all pre-requisites in place (including safety requirements)
• •The Customer Success Engineer is required to walk, sit, climb, bend, reach and squat/kneel
• •The Customer Success Engineer works primarily indoors and will be sitting for prolonged periods at a desk, while typing on a computer, whether in home office, corporate office, client office, or EVO jobsite
• •Must be able to access and navigate each department at the organization's facilities
• •When required to go to a wellsite, their work environment may include exposure to hazardous materials, operating conditions, audio up to 85 dB and inclement weather, including typical and atypical outdoor elements and extreme cold and hot weather temperatures
• •Given these conditions, if visiting a pad, they may be required to wear company mandated and issued personal protective equipment (PPE) (fire retardant coveralls, safety hat, steel-toe boots, safety glasses, ear protection and impact gloves) and must strictly adhere to all safety policies
• •Customer Success Engineers must be able to lift 25 lbs independently
• •Work hours may include or includes early morning, late evenings, and weekends, depending on business necessity