Customer Success Coordinator
On-siteTennessee, United States
Job Summary
Enter customer sales orders accurately into the ERP system and generate customer invoices to support order fulfillment. Create vendor purchase orders and maintain supporting documentation while performing data entry and record maintenance to ensure accuracy. Support documentation control activities by organizing, updating, and filing controlled documents in both digital and physical formats. Maintain organized records to support operational efficiency and audit readiness while handling confidential documents in accordance with company policies. Comply with Good Manufacturing Practices, quality standards, and company policies. Assist the Customer Success Manager and Business Operations Manager with special projects and operational initiatives as assigned.
Required Qualifications
- recent college graduate
- early-career professional
- detail-oriented
- motivated
- problem-solving skills
- ability to learn new systems
- ability to work in a collaborative environment
- ability to enter customer sales orders accurately and promptly
- ability to generate customer invoices
- ability to assist with the order fulfillment process
- ability to maintain accurate customer and order information
- ability to provide timely information and support to internal teams
- ability to create vendor purchase orders
- ability to maintain supporting documentation
- ability to perform ERP data entry, updates, and record maintenance
- ability to ensure data accuracy
- ability to organize, update, file, and maintain controlled documents
- ability to maintain organized digital and physical records
- ability to handle confidential documents in accordance with company policies
- ability to comply with Good Manufacturing Practices (GMPs), quality standards, and company policies
- ability to work collaboratively with other departments
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