Cypress HCM logo
Cypress HCM8 months ago

Customer Success Analyst

$89,500–$105,000 year

Remote · Chicago, Illinois, United States or Sunnyvale, California, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Seeking a Customer Success Analyst to enhance customer experience and support global clients through operational and analytical projects, requiring strong SQL and data visualization skills.

Required Qualifications

  • 2+ years' experience working with SQL and visualization tools (e.g. Tableau, PowerPoint) to extract, analyze and present data that supports customer and internal business goals

Desired Qualifications

  • Data and Insights-driven; able to synthesize data and help communicate the “so what” to a customer
  • Strong cross-functional partnership experience
  • Past work experience within a fast-paced environment
  • Experience synthesizing data and insights together for a client presentation
  • Experience leading/managing a project and associated deliverable work
  • Excellent verbal and written communication skills with the ability to document and communicate with internal and external resources
  • Highly detail-oriented and organized, with the ability to effectively prioritize and multitask
  • Proficiency with MS Office
  • Exceptional attention to detail is required to ensure accuracy and effective execution of all projects and tasks undertaken
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$90k – $105k / yr

Customer Success Analyst · Cypress HCM

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