Customer Specialist
$41,000–$62,930 year
HybridTampa, Florida, United States
Job Summary
Engage with phone customers to identify HVAC parts and supply needs, responding to inquiries with timely, quality solutions. Maintain current product knowledge to partner with clients, grow sales by identifying related products, and present options in person or on the phone. Execute quote and order management processes with high accuracy to expedite fulfillment, ensuring customer satisfaction and timely delivery through entering quotes and invoices. Work onsite Monday through Thursday, with flexible Friday locations. Requires GED or high school diploma, two years of inside sales or retail experience, and HVAC knowledge. Annual base salary ranges from $41,000 to $62,930.
Required Qualifications
- GED or High School Diploma
- Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement and safety
- Minimum of 2 years of inside sales, retail, or related experience
- HVAC sales/knowledge and a mechanical aptitude
- Proven experience in building customer relationships and maintaining professional customer service even in challenging situations
- Monday to Thursday, work onsite with your colleagues
- Fridays, choose your work location, balancing what your work requires
Desired Qualifications
- Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement and safety
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