Customer Solutions Specialist
On-site · Kansas City, Missouri, United States or Olathe, Kansas, United States
Job Summary
Customer Solutions Specialist at Husqvarna Construction responsible for end-to-end processing of GAF orders, CRM data integrity, and real-time customer engagement via chat, email, and phone. Key activities include advising customers with product and website navigation guidance, coordinating with internal teams for seamless experiences, handling invoices and packing lists, managing high-volume distribution accounts, supporting account updates, and driving issue resolution and back-order strategies. Requires strong written/verbal communication, CRM proficiency, Excel/Word skills, and a customer-focused mindset to deliver high-quality service and cross-functional collaboration.
Required Qualifications
- High school degree or equivalent
- 2-3 years' experience as a Customer Solutions Representative
- Excellent English verbal and written communication skills
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