Customer Services Software Engineer
On-site · Prudhoe, England, United Kingdom
Prudhoe, England, United KingdomOn-siteFull TimeMid LevelBachelors DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
Technical Support: acts as a primary technical contact for customers, troubleshooting and resolving complex software issues in C++ and Linux; supports integration of our product APIs into customer environments; investigates issues in real time via remote sessions and live environments; collaborates with Core Software and internal teams to improve products and customer experience; travels overseas for on-site customer support as needed.
Required Qualifications
- 2:1 degree or above in Engineering, Science, Mathematics, Computer Science or a related discipline
- C++ knowledge
- Linux experience
- Experience writing and debugging software
- Networking knowledge and troubleshooting
- Clear communication skills
- Willingness to travel overseas for short customer support trips
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