Customer Services Representative
$40,000–$60,000 year
Remote · Youngstown, Ohio, United States or New York City, New York, United States
Youngstown, Ohio, United States or New York City, New York, United StatesRemoteFull Time$40,000–$60,000 yearEntry LevelNo RequirementUnknown
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Unknown
Job Summary
Join our team as a Customer Services Representative responsible for assisting customers with product information and resolving issues. This role includes handling inquiries through multiple channels, maintaining customer accounts, and ensuring satisfaction. Ideal candidates will have previous customer service experience, strong communication skills, and problem-solving abilities.
Required Qualifications
- Previous experience in customer service, sales, or other related fields.
- Excellent communication skills to include active listening.
- Proficient computer skills with the ability to learn new software.
- Ability to build rapport with clients and resolve customer grievances.
- Logical problem-solving skills to handle various customer issues.
- Ability to prioritize and multitask.
- Positive and professional demeanor.
- Excellent written and verbal communication skills.
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