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The Acorn GroupPosted 1 month ago

Customer Services Apprentice

$19,148–$28,609 year

On-siteLiverpool, England, United Kingdom

InternshipEntry LevelMedium

Job Summary

Conduct inbound customer service operations within the insurance sector, handling policy queries, changes, and complaints while maintaining high-quality standards through call audits. Collaborate with a Training and Development Coach to create a personalized professional development plan, attend monthly masterclasses on problem-solving and customer service, and complete six hours of weekly study. Engage in workshops and guest speaker seminars to accelerate career progression within the Acorn Insurance Apprenticeship Programme.

Required Qualifications

  • Graduate or Post-Study Work visa with at least one year remaining
  • No visa sponsorship available

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