Customer Service - Westgate Mall Rack
$43,680–$45,448 year
On-site · San Jose, California, United States
Job Summary
Nordstrom Rack Customer Service/Sales role at San Jose location. Responsibilities include assisting customers across transactions and platforms (in-store, online, and mobile) using a POS, bagging and handling items, maintaining a clean and welcoming salesfloor and stockrooms, supporting as a fitting-room attendant, ensuring merchandise is properly ticketed and organized, and contributing to a smooth customer experience. The role involves re-merchandising, team collaboration, and adherence to operational standards while promotingNordstrom Rewards. The position supports both Sales and Customer Service activities with emphasis on customer service, merchandising, inventory accuracy, and flexible scheduling in a fast-paced retail environment.
Required Qualifications
- Clear, effective communication with strong interpersonal skills
- Accountability, initiative and a high level of ownership
- Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- The ability to work a flexible schedule based on business needs
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