Customer Service/Warehouse Associate
On-site · Jackson, Mississippi, United States or Ridgeland, Mississippi, United States
Job Summary
Customer Service/Warehouse Associate at Dal-Tile (Mohawk Industries) responsible for servicing walk-in customers, handling sales transactions, and performing warehouse duties including receiving, loading/unloading, order pulling/assembling, stock checks, inventory counts, and operating forklift. Requires high school diploma or equivalent, 3+ years of customer service and warehouse experience, strong organizational and math skills, attention to detail, safety awareness, and proficiency with basic office tasks and data entry. Duties include processing payments, updating master files, creating vendor orders, generating daily sales reports, maintaining displays, and ensuring accuracy of outbound orders and deliveries.
Required Qualifications
- HS diploma or equivalent experience
- 3+ years of customer service experience
- warehouse experience
- ability to operate forklift
- physical ability to lift up to 70 lbs
- standing/walking for extended periods
- team-focused
- safety-conscious
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