Customer Service (w/m/d) - Spedition & Logistik
On-siteUnna, North Rhine-Westphalia, Germany
Job Summary
Manage and advise national and international customers on order acceptance, data entry, and processing for land, sea, and air freight. Perform proactive shipment tracking and ensure smooth operational workflows through communication with partners, drivers, and internal teams. Handle customer complaints with solution-oriented support while creating and maintaining reports and documentation. Requires a completed commercial training, preferably in logistics, with relevant customer service experience and strong English skills. Full-time role with competitive compensation and comprehensive benefits package. Join Rhenus as a global logistics service provider dedicated to optimizing complex supply chain processes and delivering tailored solutions for procurement, production, and distribution.
Required Qualifications
- Abgeschlossene kaufmännische Ausbildung
- Erste Berufserfahrung im Customer Service oder in der Spedition
Desired Qualifications
- idealerweise im Bereich Spedition und Logistikdienstleistung
- Gute Englischkenntnisse in Wort und Schrift
- weitere Sprachen
- Sicherer Umgang mit MS Office
- idealerweise Transportmanagement-Systemen
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