Customer Service Teller
On-siteInwood, West Virginia, United States
Job Summary
Receive and handle deposits, checks, and payments while adhering to check cashing and limitation of authority policies. Issue cashiers' checks, redeem savings bonds, and reconcile daily cash and transactions within teller difference standards. Maintain proper currency and coin drawer amounts, secure confidential records, and follow all security procedures. Demonstrate a helpful attitude, communicate clearly with customers, and cross-sell bank products and services. Perform duties from the physical branch location using standard office equipment. High School diploma preferred with sales experience and accurate math skills required.
Required Qualifications
- Basic Computer Skills
- Ability to handle and count money accurately
- Good math skills
- Ability to communicate clearly with the public
- Strong customer service and sales skills
- Manual dexterity
- The ability to lift files and opening cabinets
- Bending, stooping or standing as necessary
- Travel may be required for this position
- The duties of this position must be performed from the physical branch or bank location
Desired Qualifications
- High School diploma or equivalent preferred
- Sales and customer service experience preferred
- Experience in handling United States currency preferred
- Understand security issues involving money and checks preferred
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