Customer Service Team Member - KFC
On-site · Newaygo, Michigan, United States
Job Summary
Providing friendly and accurate customer service to guests and teammates, greeting customers, taking orders, handling payments, and ensuring each order is 100% correct. You will prepare and store food ingredients, assemble beverages, maintain a clean and safe work environment, and support the team with friendly, positive communication. The role includes following training and orientation, supporting a busy restaurant environment, and contributing to a family-oriented team culture with opportunities for advancement and benefits such as paid vacation, health insurance options, 401K matching, and education assistance.
Required Qualifications
- Friendly and helpful to customers and coworkers
- Meeting customer needs and solving issues
- Works well with teammates and accepts coaching
- Clean and tidy appearance and work habits
- Effective communication with customers and team
- Able to greet customers, take orders, handle payments, and ensure accuracy of orders
- Maintain a clean and safe work environment
- Flexibility with schedules
- Ability to work in a team environment
- Previous customer service or food-service experience is a plus
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