Customer Service Team Member

Deliver effective store administration including cash handling, tendering transactions, and multi-channel fulfilment while managing stock integrity and inventory. Handle telephone enquiries and marketing activities to support sales-focused growth, resolving customer complaints and queries as required. Contribute to financial performance by managing controllable expenses and maintaining quality merchandising and in-store presentation. Continuously improve sales skills and product knowledge through online platforms and development opportunities. Work collaboratively within the customer-facing team to ensure a consistent positive experience across all channels.