Customer Service Team Member

Deliver effective store administration including cash handling, tendering transactions, and store multi-channel fulfilment. Manage all sales channel fulfilment in line with procedures while resolving customer complaints and queries. Contribute to financial performance through inventory management and control of expenses. Execute telephone management, marketing activities, and quality merchandising to support a sales-focused culture. Continuously improve sales skills and product knowledge through online platforms and development opportunities. Work collaboratively to provide a consistent positive store and channel experience for customers.