Customer Service Team Member

Deliver effective store administration in line with standard procedures, including cash handling, tendering transactions, and store multi-channel fulfilment. Manage all sales channel fulfilment and stock integrity while contributing to financial performance through inventory management and expense control. Handle telephone enquiries, execute marketing and promotional activity, and resolve customer complaints to maintain a consistent positive experience. Contribute to sales growth through quality merchandising, in-store marketing, and continuous improvement of sales skills and product knowledge. Report to the Customer Service Manager within a fast-paced retail environment offering hybrid working options and comprehensive training.