Customer Service Team Member

Deliver effective store administration including cash handling, tendering transactions, and multi-channel fulfilment while managing telephone enquiries and marketing activities. Resolve customer complaints and queries to maintain a consistent positive experience, contribute to financial performance through inventory management and expense control, and ensure quality merchandising and in-store presentation. Continuously improve sales skills and product knowledge through online platforms and development opportunities. Report to the Customer Service Manager in a sales-focused culture supporting profitable growth.