Customer Service Team Member

Customer Service Team Member at The Good Guys responsible for delivering store administration and customer-facing support in a fast-paced retail environment. Duties include cash handling and tendering, multi-channel fulfilment and stock integrity, managing telephone enquiries, assisting with marketing and promotional activity, contributing to financial performance through inventory management and controllable expenses, and ensuring a consistent positive customer experience across store and channel. The role involves collaborating with the team, resolving customer complaints, supporting merchandising and in-store presentation, and pursuing ongoing product and sales training opportunities.