Customer Service Team Member

Operate the cash register and scanner to itemize purchases, total transactions, and bag merchandise while processing cash, checks, gift cards, and credit/debit payments. Handle customer exchanges, returns, and complaints effectively, resolving register discrepancies and troubleshooting tender issues. Extend offers for the Extended Protection Policy and promote the customer loyalty program. Engage customers with a friendly greeting and pleasant interaction throughout the transaction. Communicate with the Manager on Duty regarding out-of-stock items and restock assigned areas to maintain a presentable store environment. Requires flexibility to work days, nights, weekends, and holidays.