Customer Service Team Member
$59,571–$59,571 year
On-site · Mudgee, New South Wales, Australia
Job Summary
Customer Service Team Member at Bunnings Australia responsible for delivering friendly, helpful service to customers, assisting with product selection and DIY tips, and turning DIY dreams into reality. Responsibilities include greeting customers, guiding product choices, sharing expert tips, managing stock and keeping the workspace tidy, and operating checkout registers. The role emphasizes a positive customer experience, teamwork in a diverse and inclusive store, and being flexible with hours (including late nights, early mornings, and weekends). The hiring process involves submitting an application and completing online chat, followed by online video interview and an onsite meet-and-greet. The position offers an adult pay rate of US$28.64 per hour for those 18+, with a welcoming pathway for career growth within the company.
Required Qualifications
- genuine passion for customer experience
- ability to approach, connect with, and confidently interact with customers
- enthusiasm for learning about products and services and lending a hand across store areas
- flexible availability including late nights, early mornings and weekends
- willingness to complete application steps (online chat interview, video interview, onsite meet and greet)
- ability to work in a diverse and inclusive team
- age 18+ for pay rate eligibility (adult pay rate applies to 18 years and above)
- background checks may be required (police, employment, medical and qualification checks)
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