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WawaPosted 1 month ago

Customer Service Supervisor

$44,200–$59,696 year

On-siteOkeechobee, Florida, United States

Full TimeHigh School Or EquivalentEnterprise

Job Summary

Deliver outstanding customer service, resolve inquiries promptly, and lead, motivate, and train Associates to drive sales and performance. Support the leadership team to achieve store goals in sales, expenses, retention, and training while ensuring consistent execution of customer service programs, policies, and store technology components. Manage cash processes, inventory, vendor check-ins, and store safety, maintaining accurate inventory through regular cycle counts and smart ordering. Collaborate with peer supervisors and store leaders to keep the store safe, organized, and fully stocked. This role includes flexible availability for various shifts, weekends, and holidays, with an hourly range of $21.25 to $28.70 plus a $2.00 shift differential for 12am to 6am hours.

Required Qualifications

  • High School Diploma or GED equivalent
  • Must be 18+ years old
  • Reliable transportation
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Supervisory experience, ideally in retail or food service environments

Desired Qualifications

  • Strong customer service, relationship-building, and communication skills

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