Customer Service Supervisor
$43,680–$58,864 year
On-siteFairhope, Alabama, United States
Job Summary
Deliver outstanding customer service and resolve inquiries promptly while leading, motivating, and training Associates to drive sales and performance. Support the leadership team to achieve store goals in sales, expenses, retention, and training. Ensure consistent execution of customer service programs, policies, and store technology components. Manage cash processes, inventory, vendor check-ins, and store safety. Maintain accurate inventory by performing regular cycle counts and smart ordering. This role requires a high school diploma, 18+ years of age, and flexible availability for various shifts including weekends and holidays. Hourly range is $21.00 - $28.30 with a $2.00 shift differential for hours worked between 12am-6am.
Required Qualifications
- High School Diploma or GED equivalent
- Must be 18+ years old
- Reliable transportation
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Supervisory experience, ideally in retail or food service environments
Desired Qualifications
- Strong customer service, relationship-building, and communication skills
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