Customer Service Supervisor
$43,680–$58,864 year
On-siteDaleville, Alabama, United States
Job Summary
Deliver outstanding customer service and resolve inquiries promptly while ensuring consistent execution of store policies and safety protocols. Lead, motivate, and train Associates to drive sales and performance during shifts, supporting the leadership team to achieve goals in sales, expenses, and retention. Manage cash processes, inventory, vendor check-ins, and cycle counts to maintain accurate stock levels and maximize sales. Collaborate with peer supervisors to keep the store organized, fully stocked, and safe. This role offers a 4-day work week option, with an hourly range of $21.00-$28.30 plus a $2.00 shift differential for night hours. Candidates must be 18+ with a high school diploma and flexible availability for various shifts, including weekends and holidays.
Required Qualifications
- High School Diploma or GED equivalent
- Must be 18+ years old
- Reliable transportation
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Supervisory experience, ideally in retail or food service environments
Desired Qualifications
- Strong customer service, relationship-building, and communication skills
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