Customer Service Supervisor
$43,680–$58,864 year
On-siteHinesville, Georgia, United States
Job Summary
Deliver outstanding customer service and resolve inquiries promptly while supporting store operations to boost sales and maintain safety. Lead, motivate, and train Associates to drive performance during shifts, ensuring consistent execution of customer service programs and store policies. Manage cash processes, inventory, vendor check-ins, and cycle counts to maximize sales and ensure accurate stock levels. Collaborate with leadership to achieve store goals in expenses and associate retention. This role requires flexible availability for various shifts, including weekends and holidays, with an hourly range of $21.00 to $28.30. Associates may opt into a 4-day work week.
Required Qualifications
- High School Diploma or GED equivalent
- Must be 18+ years old
- Reliable transportation
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Supervisory experience, ideally in retail or food service environments
Desired Qualifications
- Strong customer service, relationship-building, and communication skills
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