Customer Service Supervisor
$44,200–$59,696 year
On-siteWest Palm Beach, Florida, United States
Job Summary
Deliver outstanding customer service and resolve inquiries promptly while leading, motivating, and training Associates to drive sales and performance during shifts. Collaborate with leadership to achieve store goals in sales, expenses, retention, and training. Ensure consistent execution of customer service programs, policies, and store technology components. Manage cash processes, inventory, vendor check-ins, and store safety. Maintain accurate inventory by performing regular cycle counts and smart ordering to maximize sales. Work various shifts, including weekends and holidays, with a flexible schedule to meet business needs. This role offers an opportunity to opt into a 4-day work week.
Required Qualifications
- High School Diploma or GED equivalent
- Must be 18+ years old
- Reliable transportation
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Supervisory experience, ideally in retail or food service environments
Desired Qualifications
- Strong customer service, relationship-building, and communication skills
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