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WawaPosted 3 weeks ago

Customer Service Supervisor

$43,680–$58,864 year

On-siteMobile, Alabama, United States

Full TimeHigh School Or EquivalentEnterprise

Job Summary

Deliver outstanding customer service and resolve inquiries promptly while leading, motivating, and training Associates to drive sales and performance during shifts. Support the leadership team to achieve store goals in sales, expenses, retention, and training by ensuring consistent execution of customer service programs, policies, and store technology components. Manage cash processes, inventory, vendor check-ins, and store safety through regular cycle counts and smart ordering to maximize sales. Collaborate with peer supervisors and store leaders to maintain a safe, organized, and fully stocked environment. This role offers a 4-day work week option, with an hourly range of $21.00 - $28.30 plus a $2.00 shift differential for night hours.

Required Qualifications

  • High School Diploma or GED equivalent
  • Must be 18+ years old
  • Reliable transportation
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Supervisory experience, ideally in retail or food service environments

Desired Qualifications

  • Strong customer service, relationship-building, and communication skills

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