Customer Service Supervisor
On-site · Watford, England, United Kingdom
Watford, England, United KingdomOn-siteFull TimeMid LevelNot SpecifiedEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
Customer Service Supervisor at Medtronic in Watford, UK, leads a team to deliver high-quality, timely customer service handling inquiries, orders, complaints, and service-related issues; develops the team through coaching and performance management; drives process improvements and resource planning to enhance customer experience and operational efficiency.
Required Qualifications
- Previous management or team leadership experience
- Broad knowledge of technical or operational practices within customer service
- Strong knowledge of SAP
- Experience in process improvement initiatives
- Strong communication, organisational, and problem-solving skills
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