Customer Service Supervisor
$47,400–$59,900 year
On-site · Blue Springs, Missouri, United States
Blue Springs, Missouri, United StatesOn-siteFull Time$47,400–$59,900 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Supervise front desk staff at the Carson Ross Community Recreation Complex; hire, train, and schedule front desk Attendants; manage membership database using CivicRec; handle inquiries; deliver customer service training; maintain records, billing, and reporting; ensure policies, emergency procedures, and records compliance; oversee member retention and dispute de-escalation.
Required Qualifications
- High school diploma or equivalent
- First Aid/CPR certification or ability to obtain within 6 months of employment
- Two to three years of customer service and supervisor experience in a related field
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