Customer Service Specialist
On-site · Manitowoc, Wisconsin, United States
Job Summary
Customer Service Specialist at WEG Coatings collaborates with customers and the Sales team to ensure all customer needs are met, handling order management and daily invoicing, conducting market research on industry trends, supporting the Sales Manager, answering phones and greeting guests, and assisting in other areas as needed. The role requires proficiency in Microsoft Office, strong communication skills, ability to multi-task in a fast-paced manufacturing environment, independence and teamwork, attention to detail, and a customer-focused, proactive approach. Location is Manitowoc, WI, with on-site responsibilities and standard daytime hours (plus weekends/overtime as needed). The position offers competitive pay with potential annual bonus, comprehensive health benefits, 401(k) with company match, paid vacation, and reimbursement for safety gear."
Required Qualifications
- Proficient in Microsoft Office
- Previous purchasing experience in a manufacturing environment
- Ability to multi-task and work in a fast environment
- Ability to work independently as well as collaborate with other employees
- Ability to meet deadlines and perform work in a timely manner
- Detail-oriented, conscientious individual with excellent documentation skills
- Effective verbal, written, and electronic communication skills are necessary
- High energy individual with a willingness to learn
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