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XACT7 months ago

Customer Service Specialist - VA

$14–$15 year

Remote · Virginia Beach, Virginia, United States or New York City, New York, United States

Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Unknown

Job Summary

Remote Customer Service Specialist position requiring fluency in English, specific technical requirements, and a dedicated home office space. Full-time role with flexible scheduling and competitive pay.

Required Qualifications

  • Must speak English fluently
  • Be able to type 40 words per minute or greater
  • High-speed DSL or cable connection of at least 10 MB download speed and 2 MB upload speed
  • Dedicated home office space
  • A personal desktop computer running Windows 11 Pro with 8 GB RAM
  • Must have Remote Desktop Connection (RDC) installed
  • A 19′′ flat panel monitor (minimum)
  • A webcam for training and collaboration
  • A wired network connection (wireless not permitted)
  • An approved-brand USB headset for VOIP
  • A modern mobile phone for multi-factor authentication
  • iOS or greater or Android OS 11 or greater

Additional Requirements

  • Laptops are not eligible for the work-at-home agent program
  • Wireless network connections are not permitted
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$14 – $15 / yr

Customer Service Specialist - VA · XACT

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