Customer Service Specialist
$70,000–$80,000 year
Remote · East Brunswick, New Jersey, United States or United States
East Brunswick, New Jersey, United States or United StatesRemoteFull Time$70,000–$80,000 yearMid LevelBachelors DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
Customer Service Specialist at Unichem USA requires Bachelor's degree and experience in customer service, preferably in healthcare. The role involves managing customer inquiries, maintaining data, and collaborating with internal teams.
Required Qualifications
- Bachelor's degree in business, communications, marketing or other related field
- 1-3 years of general customer service experience in pharmaceutical/healthcare industry or Associates degree with 3-5 years of experience
- Experience working with enterprise software systems (SAP & IContracts)
- Effective communication skills across different mediums
- Ability to analyze data in Excel
Desired Qualifications
- Proficiency in Excel, PowerPoint, and Word
- Bilingual (Spanish) experience
Additional Requirements
- Must comply with company policies and standard operating procedures
- Ability to meet accelerated timelines and manage priorities
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