Customer Service Specialist

Determine customer needs, answer questions about Sherwin-Williams products, and recommend the right solutions. Promptly resolve customer concerns to ensure maximum satisfaction while staying up-to-date with product features and maintaining high quality and visual standards. Achieve excellent customer service while consistently meeting the store's sales goals. Contact customers, which may include minors, and manage access to cash, electronic equipment, personal information, and store merchandise. A criminal history review is required to protect business operations and customer safety. This role is essential to the success of our retail stores at Store #701511 in Chico, CA.