Customer Service Specialist

Customer Service Specialist at Sherwin-Williams in Rochester, MN drives customer satisfaction by assessing needs, explaining product features, and recommending suitable solutions while ensuring high service standards and contributing to store sales goals. Responsibilities include handling customer interactions (potentially involving minors), cash and payment methods, access to store merchandise, and maintaining product quality and visual standards. A criminal history review is conducted to protect customers and store operations. The role focuses on front-line support in a retail environment and collaboration with wholesale and retail customers to meet store objectives.