Customer Service Specialist

Answer customer questions about Sherwin-Williams products, recommend solutions, and promptly resolve concerns to ensure maximum client satisfaction. Work closely with wholesale and retail customers to determine their needs while staying up-to-date with product features. Maintain the high quality and visual standards of the products and store. Achieve excellent customer service while consistently meeting the store's sales goals. Contact with customers may include minors, and access to cash and personal information is supervised or unsupervised. A criminal history review is required to protect the business and its operations. This role is located at Store #1947 in Guilderland, NY.