Customer Service Specialist
$37,253–$37,253 year
On-site · Pendleton, Oregon, United States
Job Summary
Customer Service Specialist at Sherwin-Williams supports wholesale and retail customers by identifying needs, answering questions about products, recommending solutions, and resolving issues to maximize client satisfaction and help achieve store sales goals. Responsibilities include engaging with customers to determine needs, staying current on product features, maintaining high store visual and quality standards, and handling transactions with care. The role requires strong customer service, communication, and problem-solving skills, with experience in a retail/store setting and the ability to address customer concerns promptly while contributing to sales objectives.
Required Qualifications
- customer service experience
- ability to handle cash and payment methods
- clear communication skills
- ability to resolve customer concerns
- retail/store environment familiarity
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