Customer Service Specialist

Customer Service Specialist at Store #5445 in Stratham, NH. Responsibilities include working with wholesale and retail customers to determine needs, answer questions about Sherwin-Williams products, and recommend the right solutions. Responsible for promptly resolving customer concerns and ensuring maximum client satisfaction, staying up-to-date with product features, and maintaining high quality and visual standards of the products and store. Aiming to achieve excellent customer service while consistently meeting the store’s sales goals. The role involves contact with customers (including minors), access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and may require a criminal history review to protect the business and customers.