Customer Service Specialist

Customer Service Specialists work with wholesale and retail customers to determine needs, answer questions about Sherwin-Williams products, and recommend solutions. They promptly resolve customer concerns to ensure maximum client satisfaction, stay up-to-date with product features, maintain visual standards of the products and store, and strive to achieve store sales goals. The role involves customer contact and access to cash and payment methods, with a criminal history review deemed necessary to protect customers, staff, and company operations.