Customer Service Specialist

Customer Service Specialist responsible for assisting wholesale and retail customers, determining their needs, answering questions about Sherwin-Williams products, and recommending the right solutions. Expected to promptly resolve customer concerns and ensure maximum client satisfaction while maintaining high product quality and visual standards, and contributing to achieving the store’s sales goals. Duties involve contact with customers (including minors), access to cash and payment methods, and potential background review to protect customers, staff, and the business.