Customer Service Specialist
On-siteHuntersville, North Carolina, United States
Huntersville, North Carolina, United StatesOn-siteFull TimeRetailEnterprise
Full TimeEnterpriseRetail
Job Summary
Conduct daily customer interactions at Store #2923 in Huntersville, NC, by answering product questions, recommending solutions, and resolving concerns to ensure client satisfaction. Maintain visual standards of merchandise and stay current on product features while consistently meeting store sales goals. Handle cash, electronic payments, and access to customer information and store assets, which requires a criminal history review for business safety and public protection.
Required Qualifications
- Must be able to work at Store #2923, located at: 343 Huntersville Gateway Blvd, Huntersville, NC 28708
- Must be able to work with wholesale and retail customers
- Must be able to answer questions about Sherwin-Williams products
- Must be able to recommend the right solutions
- Must be able to promptly resolve any customer concerns
- Must be able to stay up-to-date with product features
- Must be able to maintain the high quality and visual standards of the products and store
- Must be able to achieve excellent customer service
- Must be able to consistently meet the store's sales goals
- Must be able to contact customers, which may include minors
- Must be able to access cash and other payment methods
- Must be able to access electronic equipment
- Must be able to access personal information
- Must be able to access store merchandise and other items of value
- Must be willing to undergo a review of criminal history
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