Customer Service Specialist
On-siteMooresville, North Carolina, United States
Mooresville, North Carolina, United StatesOn-siteFull TimeRetailEnterprise
Full TimeEnterpriseRetail
Job Summary
Conduct daily customer interactions at Store #2344 in Mooresville, NC, by determining client needs, answering questions about Sherwin-Williams products, and recommending appropriate solutions. Promptly resolve customer concerns to ensure satisfaction while maintaining high visual standards and product quality. Achieve store sales goals through consistent service delivery and stay updated on product features. This full-time role requires a criminal history review to protect business operations and customer safety.
Required Qualifications
- Must be able to work at Store #2344, located at: 201 Knob Hill Road, Mooresville, NC 28117.
- Must be able to work with wholesale and retail customers.
- Must be able to answer questions about Sherwin-Williams products.
- Must be able to recommend the right solutions.
- Must be able to promptly resolve any customer concerns.
- Must be able to ensure maximum client satisfaction.
- Must be able to stay up-to-date with product features.
- Must be able to maintain the high quality and visual standards of the products and store.
- Must be able to achieve excellent customer service.
- Must be able to consistently meet the store's sales goals.
- Must be able to contact customers, which may include minors.
- Must be able to access cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised.
- Must be able to undergo a review of criminal history.
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