Customer Service Specialist (Seasonal) - Waco, NE
On-siteWaco, Nebraska, United States
Waco, Nebraska, United StatesOn-siteContractHigh School Or EquivalentMedium
ContractHigh School Or EquivalentMedium
Job Summary
Accurately weigh and grade inbound and outbound grain, perform billing for agronomy products, and reconcile accounts receivable. Provide high-quality customer service via phone, email, and face-to-face interactions while serving as a liaison between customers and management. Look up grain prices, provide cash bid quotes, verify contracts, and maintain organized filing systems. Assist with monthly inventories, general office upkeep, and safety training. Work a consistent Monday–Friday schedule averaging 40–45 hours per week during the fall harvest season.
Required Qualifications
- High School diploma or GED
- Strong customer service mindset
- Ability to communicate professionally and clearly
- Comfort with routine, detail-oriented work that requires consistency and follow-through
- Fundamental accounting and math skills, including billing, cash handling, and reconciliations
- Ability to plan, prioritize, and manage multiple tasks in a structured environment
- Strong problem-solving skills using logic and practical reasoning
- Proficiency with basic computer applications
- Ability to learn new systems quickly
- Team-oriented approach
- Ability to work collaboratively across departments
- High ethical standards
- Demonstrated commitment to safety in daily work
- Ability to lift 50 lbs
- Valid driver's license
Desired Qualifications
- Experience weighing trucks, grading, and testing grain
- Familiarity with agriculture
- Experience in customer service
- Experience in record keeping
- Experience with basic computer systems
- Experience with billing for agronomy products and services
- Experience with accounts receivable
- Experience with cash drawer balancing
- Experience with payable statements
- Experience with grain price lookup
- Experience with cash bid quotes
- Experience with customer contract verification
- Experience with company transfers
- Experience with monthly inventories
- Experience with variance reconciliation
- Experience with customer service via phone, email, and face-to-face interactions
- Experience serving as a liaison between customers and management
- Experience analyzing customer questions or complaints
- Experience with organized filing systems
- Experience with internal and external mailings
- Experience with general office upkeep and cleaning
- Working knowledge of CVA products, services, and credit policies
- Experience with safety training
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