Customer Service Specialist - Italien (m/w/d)

Handle customer inquiries and requests primarily in Italian via telephone and email while acting as the direct point of contact. Deliver proactive service through regular follow-up calls to maintain high customer satisfaction. Conduct two weekly visits to the headquarters in Erkrath for team exchange, with the remainder of your work performed remotely or in TEAMocom Spaces. This role supports TIMOCOM's digital transformation in road freight logistics, offering flexible hours and opportunities to work abroad for up to 120 days annually.