Customer Service Specialist
On-siteWinner, South Dakota, United States
Winner, South Dakota, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Process customer transactions, participate in suggestive selling, and resolve customer complaints while maintaining friendly, outgoing service. Clean store interiors and exteriors, stock shelves and coolers, and prepare food following sanitation guidelines. Safeguard cash by following control procedures, completing shift reports, and performing cash drops. Maintain safety standards including fuel dispensing and monitor safe temperatures. Work evenings, weekends, and holidays, tolerating exposure to gasoline fumes and cleaning products.
Required Qualifications
- High School Diploma or General Education Degree (GED); or, an equivalent combination of education and experience
- Valid Driver's License and/or consistent transportation to work
- Minimum of one (1) year of experience in a retail setting
- Previous experience in retail environment
- Able to carry, push/pull, reach and lift up to 50 pounds alone
- Prolonged walking or standing for up to 8-10 continuous hours
- Able to work alone and/or with others
- Able to work evenings, weekends and holidays
- Able to enter and work in freezer and coolers at temperature of 10 degrees up to 30 minutes at a time
- Able to tolerate exposure to gasoline fumes and cleaning products
Desired Qualifications
- Great Customer Service and interpersonal skills
- Previous experience in retail environment preferred
- Able to communicate effectively with customers, employees, vendors and management
- Able to read, write, hear, clearly speak and understand the English language
- Able to perform basic math calculations to make correct change to customer and accurately complete shift reports
- Good accuracy and attention to detail
- Able to multi-task
- SERV Safe® or Prometric/NEHA Certification
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